Refund and Returns Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note:      

  • Sale items are FINAL SALE and cannot be returned.      
  • If you do not pay your invoice by May 15th, you will not be allowed access to or to attend ASSIST FM Conference 2024.     No bookings will be taken 14 days before May 16th – last bookings will be taken on May 2nd 2024.      
  • No refunds will be considered after 1st April 2024.      
  • No extra attendees can attend the ASSIST FM conference, every attendee must have a registered QR code using the conference app, if you bring along extra attendees, you will pay for them before entering.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

01369 708592
christine.boyle@argyll-bute.gov.uk

 

Last updated November 15, 2023