The ASSIST Conference Is Coming

29th – 30th August 2019

And now your Watch Begins

The 19th ASSIST FM Conference takes place in Glasgow on 29 – 30 August 2019, with an exhibitor set up day on Wednesday 28 August. This year for our conference there is a ‘Watchers on the Wall’ theme and we will be highlighting speakers relevant to all areas of Facilities Management!

Exhibit - Defending the Realm

The biggest and best FM exhibition is back to showcase the latest innovative products and services in the industry! We are now taking bookings so make sure you book your stand soon to ensure your place in our very own Castle Black!

Seminars - Guarding the Wall

Our seminars have a mix of motivational and hard-hitting speakers who are handpicked for their relevance to Facilities Management, led by our very own Lord Commander Breasley!

Gala Dinner - A feast for crows

Incorporating the annual ASSIST FM National Awards, who will come out on top and take the Iron Throne?

For the conference is large and full of Speakers!

Figures will soon be venturing to the stronghold. Known as ‘Speakers’ to those who have also ventured here from all over the kingdom. Look out for their true identities being uncovered soon. 

Jeanette Orrey

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Jeanette Orrey started working in school meals in the 80s. In 2003, Jeanette co-founded Food for Life, a programme to encourage schools to return to meals cooked from scratch, and ensure the catering team becomes more integrated within school life.
In 2005, Jeanette published her first book, ‘The Dinner Lady’, which went straight to number 2 in the non-fiction best seller list. She has since followed this up with ‘Second Helpings’ a further collection of healthy recipes ideally suited for children and families. Jeanette has won numerous awards, primarily an MBE in 2011 for her services to school food.

Dr Jeremy Leach

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Jeremy Leach has been interested in human behaviour and what makes us tick for as long as he can remember.
Jeremy has been awarded the degree of Doctor of Philosophy from the University of Brighton in collaboration with King’s College, London.
He has trained, advised and assisted many organisations from the public and private sectors on how to use insights from the behavioural sciences to improve customer experience and delivery.

Gary Ennis

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Gary Ennis is a qualified trainer, with over 20 years of experience in the field of Digital Marketing.
He is the founder of NSDesign – an award-winning digital consultancy, working with organisations across Scotland to improve their digital skills and capabilities. 

Nigel Owens

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Welshman Nigel Owens is a high profile international rugby union referee. Known for being a strong personality and great referee, Nigel is a popular after-dinner speaker and interesting sports personality who speaks with great insight about a range of subjects.
Away from rugby, Owens has been patron of the LGBT Centre of Excellence Wales, until it disbanded in late 2012, he is still patron of the Wooden Spoon Society rugby charity. Shortly after the 2007 Rugby World Cup, Owens was named ‘Gay Sports Personality of the Year’ by gay rights group Stonewall.

And Many More…


Watchers on the Wall will be a celebration of the work of our noble Facilities Management teams and suppliers across the lands, who defend our wall on a daily basis. From our very own rangers, to our builders and our stewards, our conference will chronicle the wide range of topics that we come up against every working day. Of course there will be a few surprise elements which will be thrown in when you are least expecting it!

Events/Key Points

  • Outstanding Contribution to Catering
  • Outstanding Contribution to Cleaning
  • Outstanding Contribution to FM Services
  • Outstanding Service Innovation Award
  • Outstanding Culinary Skills Award – Petit Fours
  • Outstanding Culinary Skills Award – Decorated Cake
  • Special Recognition Award (National Chairs Choice)
  • Supplier of the Year (ASSIST FM Committee’s Choice)
  • Scottish Local Authority Caterer of The Year
  • Scottish Culinary Skills Awards – Petit Fours and Cake Decoration


Thursday 29 August 2019

09.00       Registration, Coffee & Breakfast Rolls

09.50       MC Opens ASSIST FM Conference 2019

10.00       Dr Jeremy Leach

10.30       Jeanette Orrey

11.00       Colin Espie

11.30       Nigel Owens

12.15       Keith Breasley – Closing Remarks

12.20       Exhibition Opens

16.15       Exhibition Closes

19.30       Gala Dinner Drinks reception

20.00       Gala Dinner

                 (Dress for Dinner is Black Tie)

Friday 30 August 2019

10.00      AGM

10.15      Shirley Beattie & Lesley Kirkwood – Education Scotland

10.45      Prof. John McKendrick – Caledonian University – ASSIST FM                              Research Project

11.10      Paul Fletcher and Kevin Onanu, Achieve More Scotland

11.30      Catherine Agnew, Care Inspectorate

11.50      Gary Ennis

12.40      Jayne Jones – Closing Remarks

12.45      Lunch


This year’s conference takes place over the 29th and 30th August 2019. Make sure you’re not left out in the cold. Get your ticket before it is too late!









Every year we have some of the biggest businesses in the industry sponsor our event and featured throughout our materials. If you would like to discuss sponsorship opportunities for 2018:

“It was great. I’ll be back next year!”

The speakers were excellent, the exhibition was fantastic, and the gala dinner and awards were enjoyable for everyone.

‘It was great. I’ll be back next year!’

“The speakers were excellent, the exhibition was fantastic, and the gala dinner and awards were enjoyable for everyone.“

Register your interest or get in touch!

If you are interested in taking a stand or finding out more about the conference, please register here. If you are a delegate wanting to go or going to the conference you can also register here. We’ll be sending out updates on the conference to everyone who registers.

1 + 6 =

The Hilton Glasgow

Get In Touch

Dear guests, delegates and suppliers, you are invited to join us at this year’s ASSIST FM Conference. We hope you have a fantastic experience and look forward to meeting you all at the event.


If you have any queries regarding the event or matters pertaining to it, fill out the form above or get in touch with us directly.

Phone: 0141 554 0275

Email :

Accommodation & Travel

Accommodation will be at the Glasgow Hilton for first come first served bookings. If we cannot accommodate you at the Glasgow Hilton we will find alternative accommodation with the same rating in Glasgow. So book fast to confirm your place in the Hilton.

The Hilton Glasgow, 1 William St, Glasgow G3 8HT

Hilton Glasgow

1 William St


G3 8HT

The Hilton Glasgow, 1 William St, Glasgow G3 8HT

Hilton Glasgow Hotel Parking

There is parking underneath the Glasgow Hilton Hotel –  (£12.00 for Residents of the hotel) 170 spaces, hourly charges apply to non-residents.
Parking is also available at the Cambridge Street Car Park (no discounted rates available here).
Bus Station

How To Get Here

Car Directions –From the East (M8): At junction 18, exit on the right onto A804. Taking a slight left onto St George’s Road (A804) and continue to follow A804. Turn left onto William Street and take the first right to arrive at Hilton Glasgow. From the West (M8): Exit toward A198/ Clydebank/ Anderston. Keep right at the fork to continue toward Pitt Street taking a left onto Pitt Street. Take the first left onto St Vincent Street, verging left to stay on St Vincent turn left onto Newton Street. Take first onto William Street and take the first right to arrive at Hilton Glasgow.
Nearest Bus Station – Buchanan Street Bus Staion – 15 minute walk to The Glasgow Hilton.
Central Station Glasgow

Rail & Airport Links

From Glasgow Airport – Follow signs for M8 City Centre. Crossing the Kingston Bridge, leave the M8 at Junction 17 and go onto the A804. At Charing Cross, follow signs for M8 West and A804. Branch left onto A804. Hilton Glasgow is on the left.
Distance from Hotel: 8 mi.
Drive Time: 20 min.
On Foot from Central Station – A ten minute walk along Waterloo Street, turning right at Bishop’s Street.

Frequently Asked Questions

Some frequently asked questions for you.


How many delegates attend the conference?

Generally we have over 160 delegates from across the 32 Scottish Local Authorities. These include the main decision makers for Facilities Management (Catering, Cleaning and Janitorial services) across Scotland.


Why is the exhibition over a single 4 hour period?

We have found that this format works best. The exhibitors receive the full delegate contingent at one time and our delegates are more than happy to spend time with the exhibitors.


Can exhibitors sit in on the seminars?

We are always a little tight for space on the Thursday, but exhibitors are more than welcome to come along to the Friday morning sessions.


Can I attend the conference as a delegate rather than taking a stand?

We are sorry, but you must be part of a stand to attend the conference.



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Flashback To Last Year's Conference!

Our conference gets bigger and better every year! Have a look at previous years event to get a little taste of what’s in store!

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Company Information!

Assist FM is the Association for all the Facilities Management providers within Scotland’s 32 Local authorities. This covers provision of school meals and council catering, as well as cleaning and janitorial services in all the local authority buildings. ASSIST FM’s main role is to promote the skill sets of the public sector workforce and to highlight examples of best practice across the local authority sector. ASSIST FM is the voice of the local authority FM service and represents its members on numerous national committees and steering groups.